Posted on 6 May, 2009 by Dawn Baird, Partner
Google Employees Playing Beach Volley on Google Campus
Everyone’s falling about with worry. The recession has us all cautious about spending more money than we absolutely have to, taking on new staff, renting more premises or bringing in too much product in advance.
How can we hang in there? How can we thrive? How can we ensure [...]
Filed under: business, business ethics, communication, customer service, emotional intelligence | Tagged: Belfast, communication skills, flexible working, how to motivate, listening skills, motivation, Northern Ireland, recession, relation in the workplace | Comments Off
Posted on 17 April, 2009 by Dawn Baird, Partner
Have you ever returned an item only to find you couldn’t get your money back? Have you ever agreed to purchase something you didn’t really want? Learn the tricks of the retail trade and how to avoid them! Become aware of your legal entitlements. Develop the skills for asserting your rights.
Event Details & Booking
Saturday 16 [...]
Filed under: assertiveness, communication, confidence, customer service, news and events | Comments Off
Posted on 8 April, 2009 by Allen Baird, Partner
What kind of people do you most admire?
For me, it’s comedians. Maybe this is because I’m not naturally much of one myself, or maybe it’s because, deep down, I want to be one. Whatever the reason, I love watching them at work and going to live stand-up when I can.
Last month – March 14th – [...]
Filed under: communication, positive psychology | Tagged: Daniel Pink, Edward de Bono, humour, Martin Seligman, open learning course, power of humour, Queen's University Belfast, The Office | Comments Off
Posted on 23 March, 2009 by Allen Baird, Partner
Guest Post by Matthew Arrell.
I have seen all too many innocent people attacked for no good reason other than for some thug’s own sick pleasure. They will always prey on the vulnerable because they are easy to target and usually won’t resist.
I am very glad to see that Allen is running the “Streetwise” workshop [...]
Filed under: assertiveness, confidence, news and events | Tagged: aggression, awareness, Belfast, decisiveness, fitness, matthew arrell, Northern Ireland, personal safety, personal secuirty, readiness, reasonable force, self-defence, streetwise | Comments Off
