Marketing Your Tourism Business with Social Media in April 09:
I’d be delighted to work with Sensei again.
Stephen Brown, The Adventure Team
Managing Customer Experience in March 09:
References to further reading very good… Quality of material very good… Presentation execution and style = slick.
Jamie Neely, Design By Front
Assertiveness and Workplace Confidence (QUB Short Courses Programme – CPD) in February 09:
Enjoyed especially session on emotional intelligence…
Emma Rollins, Assistant Tourism Development Office, Ards Tourist Information Centre
…the blend of theory and practical solutions on how to behave assertively exceeded my expectations… I really enjoyed the course, I thought Allen and Dawn were great trainers who put the group at ease and explained their subject matter very well.
Elaine Vaughan, HR Officer, Police Ombudsman
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